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& Hospitality Newsletter
4 - Issue 11, April 2008
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"Your Complete Resource for Spa and Hotel Development"
MESSAGE FROM OUR EDITOR
“If we all did the things we are capable of, we would astound
is here and with its arrival I wonder; where did the first
few months of the year go? My most sincere apologies for
our absence in March, I thought I could do a million things
and still find time to put together our monthly newsletter
but I was wrong, the days just don’t have enough hours in
them. It just goes to show that when you are in operations
sometimes something has to give, unfortunately what gave
last month was being able to write for my Blogs, Newsletters
and articles in general. I am back on track, organized myself
a little better but most importantly delegated some tasks
to the talented people on our team so that I can find more
hours in the day.
is very pleased to announce its new
Spa Management Division.
We will continue to assist our clients with start-ups, operations,
training, and education in addition to managing their locations.
As the Managing Director for these properties I find myself
back to the day to day operations of running a spa. Exciting,
challenging, interesting and intense, I look forward to
every minute of it. For more information on our Managing
Services please go to Spa Management and if you are interested
in a career as a Spa Manager please do check our Ad in the
this issue we bring to you an article written by Yazira,
“Personalize your Backbar”;
in her search to bring us new ideas for our backbar she
discovered a great alternative for those that want to create
their own products and that have been searching for a place
to create and manufacture;
is that place.
continues to bring you news on products, trends and items
found at the Day Spa Expo and during our recent travels.
big thank you to Rachel Zawila, Editorial Assistant for
for the great information she provided in her article “Sign
of the Times, The Spa Industry Becomes High-touch and High-Tech”
for which I was interviewed. The magazine is always full
of great advice and articles. To read the full article please
or contact us and we can Fax you a copy. Happy reading!
you success, happiness, health and balance. As always,
I enjoy your e-mails and ideas, write to:
Spa wishes………Zahira J. Coll
This Month's Sponsors
R&D is searching for
here for more information
Managing a Spa can be
Solid Business Advice and Financial Projections in
Comprehensive feasibility analysis package
We invite you to call our offices today to speak with us about
Call 702-436-0371 or
for more info.
Your Bottom Line™
Spa Business Valuation Service
Do You Know How Much Your Spa Business
Would you like to be a featured sponsor?
Your AD could be here!
For more information
call our offices at
702-436-0371 or email us at
for sponsorship opportunities
developments, trends and news in the spa and hospitality
industry to assist you with your Spa/Hotel operation.
Material for the newsletter is gathered through research
and extensive literature reviews.
Zahira J. Coll
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Proud and Distinguished
Personalize Your Backbar
Yazira D. Helsley
encountered plenty of Spa Industry Professionals who know
exactly what products they’d like to use and offer their
clients, but haven’t yet found a product line that matches
their vision. Although I do believe there is an abundance
of great product lines, if you have something very specific
in mind one option to explore is having the products created.
There are many product manufacturers and private labels
to choose from. One company I recently learned about is
let me share with you what I found out: They are Custom
Formulators; they develop, manufacture and fill custom products,
and they’ve been around for nearly 20 years.
motto and specialty is BoldSkinventions™, formulas that
are not just skin care products but skin care inventions.
They choose ingredients of different varieties based on
the fact that, “A product’s safety, efficacy and compatibility
with the skin are a direct result of the ingredients chosen
and how those ingredients interact with each other.”
They use earth-natural ingredients that can be sourced in
a dependable and ethical manner. They will occasionally
use animal by-products, which are by-products of the food
industry and ingredients in which animals are not killed.
And being of the belief that preservatives help lengthen
a product’s stability, they do use alternative preservatives
to parabens. The most noteworthy fact about their ingredient
selection is that they use Chirality to construct identical
molecular replicas of earth-natural ingredients. In fact,
“CoValence was the first to identify and promote the
significance of Chirally-Correct™ skin care.” Their
ingredient selection is directly responsible for ensuring
their products cause far fewer allergic reactions than most
manufacturers. And of course, they do not test on animals;
their products are tested only by staff and focus groups.
Because they are a FDA registered laboratory, all products
are guaranteed to be manufactured at the highest level of
cleanliness and consistency.
anyone who is interested in creating a product,
is most certainly worth considering. They specialize in
small batches (as small as 1 gallon per formulation) and
low minimums. They assign a Development Strategist to work
with you from conception to reality, and they offer loads
of support, including a Training Center.
it comes to choosing the perfect product line for your Spa
Business, the possibilities are endless. There are already
a variety of products to choose from, or you can get creative
and dream up your own.
information and much more, can be found on their website
however one thing you will not be able to find, is a list
of their clients, they follow a strict confidentiality policy.)
small piece of interesting information”
brings you news on products and vendors that we find either
while attending industry events or through customer referrals.
We picked those companies that have a reputation for excellent
customer service, that offer something different or unique,
and those we feel will add value to your business. If you
contact any of these vendors please let them know you read
about it in
tuned and enjoy………
the fabulous Day Spa Expo this last February in Las Vegas,
Mark Leonard from ChimeStone™.
We share with you a press release with information on his
“Corte Madera, CA March 2008
– Massage and other spa treatments relax, restore, and revitalize
our clients, and when done well, keep clients extremely
loyal. A new product, previewed for only a few select
industry leaders at the Day Spa Expo in Las Vegas on February
6, 2008, will give savvy spa owners and massage therapists
an edge in earning that customer loyalty. ChimeStone(TM),
created by meditation student Mark Leonard for his meditation
practice, plays a choice of Tibetan bowl sounds at the beginning
and end of a user-defined time period. The ChimeStone
itself is shaped like a river rock or massage stone, fits
easily in the palm of the hand, and plays wonderfully rich-sounding
tones recorded on ancient Tibetan bowls played by renowned
bell-ringer Karma Moffett.
“Although I invented ChimeStone to enhance and encourage
meditation practice, one of my friends who is a massage
therapist here in Marin County became extremely excited
when she saw and heard ChimeStone, and wanted it in all
her treatment rooms as a very pleasant way to signal the
end of the massage session,” reported inventor Mark Leonard.
In fact, Mark reported that at the DSE, the Spa Services
Director for one of the most well-known spas in the country
placed a sizable initial order, and immediately initiated
discussions to brand the ChimeStone with the spa logo for
their retail store. “We are committed to helping spa owners
throughout the world enhance their client loyalty through
branding ChimeStone,” Mark explained.”
will be available in the early June timeframe.
For more information, please email Mark at
or call him at 415-354-2388.
a recent visit to
Southwest Institute of the Healing Arts,
located in Tempe AZ, for the unveiling of their Associate
Degree in Spa Management & Leadership and their
300 hour Spa Director Certificate of Excellence
we lectured on “Managing & Motivation Techniques” and
“How Compensation Affects Everything”. We toured their facilities
and I felt such great energy, this is the BEST campus I
have visited, they have a very extensive program, from Yoga
Teacher training program, Holistic Health Care Associate
to a brand new building housing their Southwest Institute
of Natural Aesthetics. The vision of KC Miller and her team
is outstanding and I wish I could take a two year sabatical
to immerse myself in all the classes they offer. Thank you
KC, Linda and Dave for inviting us to lecture and
be part of this exciting program. For more information on
all their programs do visit
newest trend and one that was started by KC Miller is “Toe
I had it done during my visit to Southwest Institute of
the Healing Arts. I have to admit I was a little skeptical
at first, but it was such an experience that I decided to
write a story about it in my Spa Business Wisdom Blog, do
visit it at
Spa Property for Sale
Medium Size Spa in New
years in business . Beautiful,
tranquil atmosphere, excellent location.
Plenty of parking. Looks like
a Victorian Bed and Breakfast.
2 floors. First floor 3 treatment
rooms reception area and a
room that can be used for
another service or a boutique
, bathroom and a shower. Second
floor private 223 sq. ft room
that I rent to a pilates
instructor. private office nail
service area , laundry room
with double loader machines, and
another bathroom. Must see.
you can now list your Spa related business for
sale for FREE